Marvin Ask AI

Talk to your customer data

Ask questions, and get cited answers that empower everyone on your team to make decisions grounded in customer knowledge.

Trusted by world-class research teams
Why Marvin?

AI purpose-built for research

Marvin amplifies your team’s research capacity by giving you speed and control.

Get answers from everything you know

Search across all customer knowledge or dive deep into specific projects. Marvin continuously ingests data to power the responses.

Collaborate with research-grade AI

Unlike LLMs, Marvin doesn’t scrape the web; it surfaces relevant feedback from only your data and gets smarter about your business over time.

Trace every answer back to the source

Find original research in seconds with point-level citations. No hallucinations, just insights rooted in facts.

How it works

Marvin Ask AI is for every team

Help everyone in your company gain a deeper understanding about your customers, brand, and market.

Get cited answers in seconds

Get a Demo
Ask AI questions in plain language, and get cited answers from across your customer knowledge.
Use AI search to find the exact transcript moment, note, or report you're searching for.
Every answer links back to its original source so your team can verify and trust the result.

Dig deeper with Agentic Ask AI

Book a Demo
Switch to "Think Longer" mode when questions need more than a quick search.
Watch AI run multi-step reasoning across sources, breaking complex questions into smaller steps.
Get a thoroughly detailed answer with every claim cited back to your actual source data.

Accelerate time to insights

Explore Deep Research
Run Deep Research on any project for a full report with key themes, quotes, and citations.
Use pre-built prompts for jobs-to-be-done, persona analysis, journey maps, and pain points.
Write your own custom prompts to tackle unique questions your team is exploring.
The results

The impact of Marvin

$20K
saved per project

Cut down on costly duplicate research by making insights easy to find.

68%
of your time saved

Reduce time spent on analysis tasks with auto-tagging, themes, and summaries.

<6
months to value

Recover your Marvin investment fast by empowering important stakeholders with customer insights.

Ask anything from anywhere, at enterprise scale

 Augment your expertise with Marvin AI Agents.

Ask AI features

Ask anything from anywhere, at enterprise scale

Knowledge Hub

Connect 30+ tools into one searchable system. Permissions carry over automatically, so your team always searches only the data they're allowed to see.

AI chat & search

Ask questions in plain language, and get cited answers from your actual customer data, linked back to the source.

Agentic Ask AI

Give Marvin a research question, and let it work. It plans its approach, pulls from the right places, and returns a structured, cited answer without you directing every step.

Deep Research

When you need more than a quick answer, Marvin reasons across multiple sources and returns a comprehensive report with full citations you can trust and act on.

Marvin MCP

Connect Marvin to ChatGPT, Claude, and Copilot to give every tool the same verified company knowledge.

Slack & Teams Integration

Surface insights where your team already works. Share AI summaries, and get answers from your Knowledge Hub without leaving Slack or Microsoft Teams.

“Marvin gives me back time, but more importantly, it gives me clarity. I ask better questions. I spot patterns sooner. I communicate insights more convincingly. I feel more confident sharing research because I know it’s grounded in rich, accessible, trustworthy data.”
Mahad Bullo, PhD Staff UX Researcher
Diana Leon
UX Designer at The Access Group

Frequently asked questions

These modes reflect the reality of research: some decisions require immediate answers, others require uncovering and understanding more complex patterns, and others call for in-depth analysis. The distinct modes match these natural research workflows so teams can move seamlessly between all three.

Marvin AI only uses data that has been uploaded into Marvin and that the user has permission to access. It does not pull from or share with the open internet, ensuring data privacy and security. Think of Marvin as your own LLM built from your customer, brand, and market data. Marvin can analyze raw data, annotated data, surveys, PDFs, insights, and more, depending on the query and the tool used.

All AI-generated answers include direct citations back to the original source material (notes, transcripts, insights, etc.). You can click on citations to verify the information and see exactly where it came from. This helps prevent data hallucination and builds trust in the results.

Yes, Marvin AI supports conversational workflows similar to how general-purpose LLMs work. You can ask follow-up questions, expand answers, and keep the conversation going within the chat interface. This feature is available in both Ask AI and Agentic AI modes.

Yes, this is a key strength of Marvin: its ability to drill down into specific projects or search across your entire Knowledge Hub. You can define the scope of your query at the repository, project, or file level, and further refine it using filters such as project, file tags, research areas, or time frames. The more specific the parameters, the more targeted and relevant the answer becomes.

Ready to get immediate, data-backed answers?

See how Marvin Ask AI surfaces the insights your teams need while keeping customer data secure.

Book a demo now