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Talk with your users,
in the moment
Launch AI-moderated interviews inside your product or on your website to capture real-time customer feedback
Good research doesn’t have to take weeks
Marvin helps you collect a steady stream of feedback from your customers.
Interview in the moment
Choose when and where to interview users in your product or website. AI follows your guide as users speak and share their screen.”
Get notified instantly
Each completed interview lands in Marvin, with a link in Slack or Microsoft Teams to review the full recording and transcript.
Analyze everything in Marvin
AI surfaces key themes and insights across interviews. Analyze them alongside your existing research, support tickets, and CRM records.
There is a better way to hear from your users
paid testers
Built for research, designed for teams that need answers fast
Augment your expertise with Marvin AI Agents.
Built for research, designed for teams that need answers fast
Intercept Widget
Customize the widget to match your brand and choose when and where it invites users to an interview on your website or inside your product.
AI Interviewer
AI uses your discussion guide, follows up on what's interesting, and adapts in real time to what users say
Screen sharing
Let users show instead of tell. See what they are trying to do, where they get stuck, and what they expected
40+ languages
Conduct and auto-translate interviews across markets without time-zone constraints or third-party translation tools
Auto PII Redaction
Automatically blur faces in videos and redact sensitive information from transcripts to protect participant privacy.
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AI-assisted analysis
Surface themes, sentiment, and patterns across every interview, with every finding cited back to the exact source moment.
Capture any type of feedback you need
Deploy Marvin anywhere your users are. Define the trigger and let AI do the rest.
Beta feedback
Intercept users the moment they land on a feature you're testing. Hear what's working, what's broken, and what they'd change before you ship.
Pricing research
Catch visitors the moment they hesitate on your pricing page. Learn what’s unclear, what’s holding them back, and what would make them convert.
Win/loss interviews
Talk to buyers right after every deal conversation, won or lost. Hear what drove the decision, what raised doubts, and what cost you revenue.
Onboarding interviews
Intercept users the moment they stall during setup. Learn where they got stuck, what felt unclear, and what would help them keep going.
Messaging feedback
Catch visitors the moment they land on your homepage or campaign pages. Learn what resonates, what’s confusing, and what they think you do.
Usability testing
Intercept users the moment they try a key feature, flow, or webpage. See what’s working, what’s confusing, and where they get stuck.
Insights that reach the people who need them
Keep every conversation secure and compliant
Frequently asked questions
Marvin’s AI Interviewer is a voice AI that conducts real conversations with your users, on your website or inside your product. It asks the right questions, follows up on what’s interesting, and saves everything to your Marvin knowledge repository automatically.
A survey gives you answers to questions you already thought of. Marvin’s AI Interviewer holds a real conversation, follows up on what's surprising, and captures screen shares so your users can show you exactly what they mean. You get depth, context, and the why behind the feedback.
Most intercept tools are recruitment tools. They catch someone and sign them up for a study you’ll run later. Marvin’s intercept is the study. The interview happens right then and there, in the moment, while the experience is still fresh.
A lot. You write a discussion guide, define your research goals, and set the depth of probing for each question. You can tell Marvin to keep things brief or to probe deeply. You can restrict certain topics, add compliance language, and train the AI on your methodology. Marvin follows your guide and adapts in real time. You stay in control of what gets asked. Marvin handles how.
Yes. You can deploy Marvin’s AI Interviewer on any public URL, including your marketing website, pricing page, onboarding flow, or any feature inside your product.
Marvin’s AI Interviewer supports 40+ languages with automatic transcription and translation built in.
Every response flows automatically into your Marvin Knowledge Hub the moment the session ends. It connects to everything else you already know about that person, their NPS, their support history, their past interviews, and becomes searchable and analyzable alongside all your other research.
Yes. Marvin is SOC 2 Type II, ISO 27001, ISO 42001, GDPR, HIPAA, and CCPA certified. PII redaction is automatic and built in.
The best time to talk to your users is right now
See how Live Intercept fits your team's research workflows.
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Discover how Marvin can streamline your user research workflow. Explore the quick product tour to see real results in action.
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What if this pop-up could interview you?
Meet Marvin Live Intercept. The world's first voice-to-voice AI Interviewer embedded inside your digital products.
See how it works