Product updates

Stay on top of the latest HeyMarvin features,
product releases, and improvements.

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September 2026

Introducing Marvin Live Intercept, an AI Interviewer that captures in-the-moment feedback

Research Methods
AI in Research
Enterprise
Pro
Beta

Marvin Live Intercept automatically launches AI-moderated interviews while users are on your website or product, so you can gather feedback in real time. You set the discussion guide, and Marvin runs conversations around the clock, in 40+ languages. Users can share their screen to explain where they got stuck. Every interview flows into Marvin and connects to what you already know about them.

September 16, 2026

Introducing Marvin Live Intercept, an AI Interviewer that captures in-the-moment feedback

Research Methods
AI in Research
Enterprise
Pro
Beta

Marvin Live Intercept automatically launches AI-moderated interviews while users are on your website or product, so you can gather feedback in real time. You set the discussion guide, and Marvin runs conversations around the clock, in 40+ languages. Users can share their screen to explain where they got stuck. Every interview flows into Marvin and connects to what you already know about them.

September 2026

Organization Memory, a shared context layer to enrich Ask AI answers

Marvin Ask AI
Knowledge Hub
Pro
Enterprise
Live

Give Marvin’s AI crucial context about your company and industry to better connect and surface insights across your customer knowledge. Upload data such as industry-specific jargon, brand guidelines, process playbooks, training material, company goals and vision, etc. Create a shared context layer that Marvin draws on each time you Ask AI.

September 15, 2026

Organization Memory, a shared context layer to enrich Ask AI answers

Marvin Ask AI
Knowledge Hub
Pro
Enterprise
Live

Give Marvin’s AI crucial context about your company and industry to better connect and surface insights across your customer knowledge. Upload data such as industry-specific jargon, brand guidelines, process playbooks, training material, company goals and vision, etc. Create a shared context layer that Marvin draws on each time you Ask AI.

September 2026

Explore the new Standard and Advanced modes on Ask AI

The new Ask AI runs explorer agents that scan your entire repository and iterate to give you detailed, credible, and cited answers. For each question, you can access the thinking steps to see which files Marvin analyzed to arrive at the answer. Learn more from integrated charts, slide decks, and structured sections in each result.

September 15, 2026

Explore the new Standard and Advanced modes on Ask AI

The new Ask AI runs explorer agents that scan your entire repository and iterate to give you detailed, credible, and cited answers. For each question, you can access the thinking steps to see which files Marvin analyzed to arrive at the answer. Learn more from integrated charts, slide decks, and structured sections in each result.

September 2026

Marvin now integrates with Listen Labs

Integrations
Knowledge Hub
Admin
Full seat
Collaborator
Pro
Enterprise

Bring in studies from Listen Labs to analyze and connect insights to your customer knowledge in Marvin. Connect accounts once to enable your entire team to import interviews. Marvin automatically syncs with Listen Labs to bring in new responses, so you always have the most recent data.

September 15, 2026

Marvin now integrates with Listen Labs

Integrations
Knowledge Hub
Admin
Full seat
Collaborator
Pro
Enterprise

Bring in studies from Listen Labs to analyze and connect insights to your customer knowledge in Marvin. Connect accounts once to enable your entire team to import interviews. Marvin automatically syncs with Listen Labs to bring in new responses, so you always have the most recent data.

August 2026

Control which words are redacted when you mask PII

Security and data management
Admin
Full seat
Collaborator
Enterprise

You can specify which terms Marvin should preserve when masking PII. For example, you can keep words such as company, product, or feature names that are important to your research.

August 7, 2026

Control which words are redacted when you mask PII

Security and data management
Admin
Full seat
Collaborator
Enterprise

You can specify which terms Marvin should preserve when masking PII. For example, you can keep words such as company, product, or feature names that are important to your research.