Marvin for Product Teams

Know exactly what you should build next

Marvin gives product teams immediate customer insights to make confident, informed roadmap decisions so you can ship faster

Trusted by world-class product teams
Why Marvin?

Make better product decisions, faster

Marvin centralizes customer interviews, feedback, and discovery research so product teams can find evidence, validate decisions, and align around what to build.

Find answers without research requests

Search your full knowledge repository before commissioning a new study. Get summarized answers from past studies, call transcripts, and support tickets in seconds.

Validate decisions with data

Ask Marvin what customers say about a feature, problem, or workflow. Get cited answers and build requirements based on customer input.

Align your team around customers

Share the data behind decisions with cited research. Keep engineering, design, and leadership aligned around your customers.

How it works

Go from customer insights to confident product decisions

Marvin centralizes your research, supports continuous discovery, and surfaces evidence so your team can build what customers need.

One hub, every insight

Explore Knowledge Hub
Ingest customer interviews, support tickets, survey data, and sales calls automatically.
Connect Zendesk, Intercom, Pendo, Jira, and 30+ tools your team already uses.
Organize everything with labels, auto-tagging, and a shared workspace taxonomy.

Launch studies without leaving Marvin

Explore Modern Research Methods
Run AI-moderated user interviews simultaneously to accelerate continuous discovery.
Invite Marvin’s AI Notetaker to join your customer calls and transcribe, tag, and summarize automatically.
Findings flow directly into your knowledge repository, ready to search and synthesize.

Validate fast, decide with confidence

Check out Marvin Ask AI
Ask Marvin what customers say across sales calls, support tickets, and surveys.
Prioritize features by seeing which themes appear most across customers and segments.
Every AI-generated finding includes point-level citations, so every claim is traceable.

Align the whole team

Explore Reporting & Insights
Share insights via Slack, email, or stakeholder reports.
Deliver automatic updates on the topics teams care about.
Surface customer context inside tools like Jira, Figma, and Copilot.
“Instead of spending hours manually sorting through transcripts, I’m easily saving one-third of my time with Marvin. We’re doing deeper analysis than we could have done because of time constraints. That is a game-changer.”
Mahad Bullo, PhD
Staff UX Researcher
Mary Gray, PhD
Senior Principal Researcher at Microsoft Research
Use cases

Marvin for product teams

PRD research and validation

Write PRDs grounded in real customer evidence. Pull in quotes, feature requests, and insights directly from your knowledge repository.

Feature prioritization

Ask Marvin for the most requested features and which segments request them. Build your roadmap around what customers actually need.

Continuous discovery

Validate ideas in days, not weeks. Run AI-moderated interviews at scale, and keep customer feedback flowing into every roadmap decision.

Roadmap planning

Spot new opportunities with a holistic view of customer and market insights. Quantify revenue impact by connecting customer feedback to CRM records.

Customer feedback synthesis

Ingest sales calls, support tickets, and surveys into Marvin automatically. Surface themes, patterns, and cited insights across every touchpoint.

Stakeholder alignment

Share cited research with engineering, design, PMM, and leadership in Slack. Give every team visibility into the customer data behind each decision.

Frequently asked questions

Yes. Marvin is designed for anyone who needs to understand customers and act on what they find. PMs use Ask AI to search the Knowledge Hub in plain language, get cited answers in seconds, and share findings with their team. Role-based access controls let you set up anyone in your organization with exactly the level of access they need.

Search your Knowledge Hub using natural language, and Marvin returns cited answers from past interviews, surveys, support tickets, and customer calls. Every answer links directly to the original source, so you can validate findings before building a requirement around them. Many teams find answers to questions they assumed required a new study.

You can ask Marvin for a list of features your customers mention most, which segments request them, and how frequently a theme appears across your full knowledge repository. Every answer is traced back to the original data, so you can walk leadership through the evidence, not just the conclusion, and make data-driven decisions. Marvin can also generate a prioritization table across customer mentions, segments, and impact areas.

Marvin delivers automated insight digests to stakeholders on the topics they care about via email or Slack. Surface customer context inside Figma as designers work, or connect Marvin to Jira and any MCP-compatible AI tool, so your team gets cited answers without logging into the platform.

Marvin integrates natively with 30+ tools, including Zendesk, Intercom, Pendo, Zoom, Jira, and Figma. Data is ingested continuously, so your knowledge repository stays current without manual effort. Findings can surface in Figma, Slack, Teams, Salesforce, and any MCP-compatible AI tool your team uses.

Always know what to build next

Get a live walkthrough and see how Marvin helps your product team turn customer insights into confident product decisions.

Book a demo now