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Stop 01: Explore the unknown
Ask, watch, and listen in one mixed method study
Combine structured questions, tasks, and AI follow-ups in one study to learn what people think, what they do, and the why behind it all.
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Fall expedition
Explore everything we launched at our Fall Product Showcase '26 including new ways to hear from customers, uncover insights, and put what you learn to work.
Your journey to better answers
There’s always more to learn about your customers: what they love, what slows them down, and what they’ll need next. Our fall showcase brought new ways to collect feedback, analyze it, and share what you find.
STOP 1
Explore the unknown
More ways to connect with your audience, collect feedback, and understand the why behind it.
STOP 2
Uncover new insights
Spot patterns faster, with every response linked to who said it and what your company knows.
STOP 3
Share it with the crew
Turn insights into polished work, and take action from the AI tools your team already loves.
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Popular use cases
Concept testing
Validate new ideas with real customers before you commit time to building.
Usability testing
Spot where people get stuck in your prototype and fix it before you launch.
Pricing research
Test price points and packaging to know what customers will actually pay for.
Ad and message testing
Compare ads, headlines, and messaging to find what lands with your audience.
NPS and CSAT drivers
See why customers gave each rating with AI follow-ups, so you can prioritize next steps.
Feature adoption
Learn how customers use a new feature and what would get them to use it more.
Live Intercept
Capture feedback in the moment
Connect users directly with the teams who build for them through an always-on AI interviewer in your digital products.
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“We added a ‘Give Feedback’ button inside the Marvin platform. Users click, opt in, and talk with our AI interviewer. In the first month, it conducted more than 250 interviews.”
Anish Jose
Head of Product, Marvin
Key features
Intercept widget
Match the widget to your brand, then choose exactly when, where, and who gets invited to an interview.
AI Interviewer
AI follows your discussion guide, asks smart follow-ups, and adapts in real time to what each participant says.
Screen sharing
People show instead of tell, so you see what they tried, where they got stuck, and what they expected.
40+ languages
Conduct and auto-translate interviews across markets without time-zone constraints or third-party translation tools.
Auto PII redaction
Automatically blur faces in videos and redact sensitive information from transcripts to protect participants.
Slack & Teams notifications
Every finished interview lands in Marvin and pings your team in Slack or Teams with the recording.
Stop 02: Uncover new insights
Go from raw data to answers, fast
Skip days of manual analysis, see which feedback matters most to your business, and get answers your team can quickly act on.
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See the themes take shape
Video, audio, text, and screen recordings become charts and findings as responses come in. Every result links to its source.
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Ask AI for research panel
See which insights matter most to revenue. Ask AI links study results to panel and CRM data so you can compare by segment or account.
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Organizational Memory
Upload your product docs, guidelines, and terminology. Ask AI uses them to give accurate, on-brand answers and deliverables.
Every new study response lands in your Knowledge Hub, next to your interviews, support tickets, and sales calls. Each finding builds on what your company already knows.
Stop 03: Share it with the crew
Share, build, and act from anywhere
Insights matter most where decisions happen. Turn them into finished work, or bring them into the AI tools your team already uses.
Build polished artifacts
Slide decks, reports, journey maps, and landing pages, built by Ask AI from your customer knowledge, with sources cited.
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Take action in Marvin from any AI tool
Create projects, draft discussion guides, and publish Insight reports in Marvin, right from Claude, ChatGPT, Copilot, or Cursor.
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Coming soon
See what's coming next to Marvin
The next leg of the journey. More ways to hear from customers, and more places to put what they say to work.
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Most Popular
The next leg of the expedition
A first look at what we’re building. These are on the roadmap and not available yet.
Capture notes automatically
Record interviews, generate transcripts, and keep every note connected to the questions in your discussion guide.
Turn conversations into insights
Analyze every interview, uncover recurring themes, and share findings that link to research without any heavy manual work.
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Let’s explore together
Grab 30 minutes with us. We’ll dig into the features you’re curious about and show how they fit the way your team works.
