Qualitative UX research is one of the primary drivers of decision-making for all organizations. Executives and organizations make decisions based on the conversations that they’ve had. The stories they tell. The feedback…
The recent "democratization" movement has left many UX researchers feeling confused (and concerned) about how to best promote high-quality research practices across their team. We want to help demystify the process.…
AI technology provides a new lens for researchers to gain new insights, move faster and make decisions quicker.…
A UX research roadmap aligns all departments around solving customer problems and building products users love. …
The only constant in the workplace is change — especially when you're in the middle of an acquisition. Check out how a UX design leader brings new teammates together and builds consistent…
Talking to your users is the best way to build products they love. But how do you even get started?…
Bring all your user research together in one place so you can easily conduct, organize, analyze and share your customer insights. …
Lattice’s first designer shares his thoughts on the evolution of the practice, his outlook for the future and provides tips on how to grow into an effective product leader.…
Our product team has great tips so you can make well-informed hiring decisions and build a successful team.…
Award-winning qualitative researcher Mary L. Gray shares the principles for building digital experiences that transform everyone's lives for the better.…