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Close the Listening Gap:
What Modern Research Teams Need Next
LIVE VIRTUAL • June 17 at 1pm ET / 10am PT
Research teams collect more customer data than ever. But companies aren't really using that data to make better decisions. So where is the disconnect actually happening? Marvin surveyed over 300 researchers to find out.
Join HeyMarvin on Tuesday, June 17 for a live conversation about what we found as we unpack our report, The State of Modern Research 2026: Closing the Listening Gap.
Hear research leaders from Included Health, OnePay, and UX Outloud discuss:
- Where research and decision-making break down
- How leading teams are making insights more actionable across the business
- What’s changing in modern research workflows
- How AI is reshaping the way teams analyze, share, and scale customer knowledge
This session is built for researchers, designers, product leaders, and anyone responsible for bringing the voice of the customer into strategic decisions.
Save your spot now to join the conversation.
Can't join us live? Register anyways and we'll send you the recording after we wrap!
Speaker Spotlight
Mahad Bullo
Mahad Bullo leads user research at Included Health, shaping product strategy by connecting member insights to business outcomes across clinical, product, and design teams.
Before Included Health, Mahad co-founded Gobee Group, a global design consultancy focused on human-centered innovation in healthcare and social impact. Over 13 years, the firm partnered with Microsoft, UNICEF, the World Bank, and the Clinton Health Access Initiative to develop health products and technology solutions across 25+ countries.
Mahad holds a PhD from UC Berkeley and brings a research-driven approach to translating complex user needs into actionable product direction and measurable business impact.
Eniola Abioye
Eniola Abioye is a seasoned UX Researcher, educator, and coach with a deep passion for empowering others to build user-centered products and meaningful careers in UX. With over a decade of experience across big tech, healthcare, and fintech most recently at Meta and Silicon Valley Bank, Eniola has led impactful research initiatives at both agencies and enterprise organizations—translating user insights into actionable strategies that drive innovation and inclusivity.
As the founder of UX Outloud, Eniola provides hands-on coaching, courses, workshops, and community-driven support for UX professionals. Her practice focuses on helping individuals find clarity in their career paths, speak confidently about their work, and land roles that align with their values. Through UX Outloud, she has mentored thousands of professionals around the world, blending practical tools with honest guidance.
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Alexis McNutt Unis
Alexis McNutt Unis is a researcher, facilitator, and strategist who’s passionate about making complex problems simpler, clearer, and more human. She currently serves as Customer Research Lead at OnePay, where she helps teams better understand customer needs and turn insights into actionable decisions.
Previously, Alexis led UX research teams at SoFi and Better, partnering closely with product, design, data, and engineering teams to shape customer experiences and establish scalable research practices. Her work spans customer research, service design, insight strategy, and organizational knowledge sharing across fintech, housing, and mission-driven organizations.
Known for her thoughtful and collaborative approach, Alexis brings a practical perspective on how modern research teams can make insights more accessible, impactful, and actionable across the business.
