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ON-DEMAND VIRTUAL EVENT
The Future of UX Research
How to Set Researchers Up for Long-Term Success
Is the current approach to UX research broken? Maybe!
But it's not too late to fix it.
Industry leader & educator Janelle Estes knows UX researchers bring so much more to an organization than simply conducting research.
As the former Chief Insights Officer at UserTesting, she worked with hundreds of research teams that struggled to communicate their unique impact on the business.
Now, Janelle wants to help you (and the whole UX industry) re-evaluate your skill set, adapt to changing expectations and position yourself as a strategic business partner.
She'll answer questions like...
💡 What are the soft skills we should teach new researchers?
💡 How can we navigate conversations about research with internal stakeholders who have competing priorities?
💡 How do we break down organizational silos and make sense of all the customer data we're collecting at a macro level?
💡 What are some practical changes we can make immediately?
Speaker Spotlight
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Janelle Estes
Janelle Estes is a career UX researcher. She recently held the role of Chief Insights Officer at UserTesting where she was lucky enough to spend nearly eight years "researching how research teams do research."
Before UserTesting, Janelle held roles at Nielsen Norman Group and Forrester Research.
Janelle is currently a lecturer and the Experience Design Platform Director for Bentley University's Human Factors in Information Design.
Prayag Narula
Prayag Narula is co-founder and CEO of Marvin, an AI-native customer insights platform trusted by Fortune 500 companies to better understand their customers. Marvin brings together AI-powered research tools, an intelligent knowledge repository, and agentic AI to help teams connect with their users, learn faster, and make better decisions together.
Prayag has spent his career at the intersection of research, technology, and entrepreneurship. Before Marvin, he co-founded and led LeadGenius. He previously worked as a researcher at the University of Helsinki, studied at UC Berkeley’s School of Information, and published more than a dozen papers on human-computer interaction, user-centered design, and artificial intelligence.
