
ON-DEMAND VIRTUAL EVENT
How Design and Research Leaders Can Prepare for the Biggest Shifts Coming in 2026
The pace of change in design, UX, and research is speeding up. Leaders must build teams that stay focused, adaptable, and close to real customer needs.
In this session, Prayag Narula (CEO, Marvin) joins Design and Operations leader Jose Coronado to break down the trends shaping 2026. They will share how top teams grow, influence the business, and stay grounded in strong insights as AI reshapes daily work.
You’ll learn how design and research leaders are:
💡 Building operating models that scale
💡 Making insights matter at the executive level
💡 Preparing for the biggest shifts coming in 2026
💡 Helping cross-functional teams “research together” with rigor
💡 Creating systems and rituals that elevate the human side of research
If you want a clear view of where design, research, and ops are heading in 2026, this session is for you.
Speaker Spotlight

Jose Coronado
Jose Coronado is a recognized Design & Operations executive. His experience spans financial services, management consulting, and enterprise technology, leading global teams. As a Strategic Advisor, Jose works with Chief Design Officers and Global Heads of Design, helping them solve critical problems in their organizations.
Previously, Jose built the Strategic Planning & Operations practice at Target and was Executive Director of Design Operations at JPMorgan’s Corporate and Investment Bank.
Jose has held leadership and consulting roles with McKinsey, Accenture, Bain Capital, JPMorgan, Target, ADP, Oracle, and AT&T. He frequently speaks internationally on leadership, operations, business impact, and design at scale.

Prayag Narula
Prayag Narula is co-founder and CEO of Marvin, an AI-native customer insights platform trusted by Fortune 500 companies to better understand their customers. Marvin brings together AI-powered research tools, an intelligent knowledge repository, and agentic AI to help teams connect with their users, learn faster, and make better decisions together.
Prayag has spent his career at the intersection of research, technology, and entrepreneurship. Before Marvin, he co-founded and led LeadGenius. He previously worked as a researcher at the University of Helsinki, studied at UC Berkeley’s School of Information, and published more than a dozen papers on human-computer interaction, user-centered design, and artificial intelligence.
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