Claire Rowell shares the biggest career lessons she's learned about making user research more meaningful.…
Humans will always need to make hard decisions when artificial intelligence falls short. Award-winning researcher Mary L. Gray tells us why.…
Lattice's Claire Rowell is passionate about making work more meaningful and human for everyone. Learn how she's navigated her journey from lone researcher to manager of many.…
Meticulous user research is your key to success. But is your research methodology telling the full story?…
User-centric product design is everyone’s responsibility — not just your design team's.…
Design has the power to transform the company and the product vision. But how?…
The goal in product research is to establish the most accurate interpretation of your users’ needs. To do that, you need to know which approach to take — and why.…
Everyone talks about focusing on the customer. But that’s only possible if everyone is actually talking to your customer.…
Analyzing qualitative data has always been the key to building products your customers love. Let's dig into the different approaches you can take to uncover key user insights.…
Unlike many customer-facing teams, the #1 goal of designers isn’t revenue. They just want to solve customer problems and deliver the best experience. But you can’t design a great product without getting…