The recent "democratization" movement has left many UX researchers feeling confused (and concerned) about how to best promote high-quality research practices across their team. We want to help demystify the process.…
Talking to your users is the best way to build products they love. But how do you even get started?…
Claire Rowell shares the biggest career lessons she's learned about making user research more meaningful.…
The goal in product research is to establish the most accurate interpretation of your users’ needs. To do that, you need to know when to use qualitative data vs quantitative — and…
Everyone talks about focusing on the customer. But that’s only possible if everyone is actually talking to your customer.…
Analyzing qualitative data has always been the key to building products your customers love. Let's dig into the different approaches you can take to uncover key user insights.…
Help your designers fall in love with the research process.…
We can’t predict the future of the market, but we can delight our current customers…
A culture of research is instrumental in developing customer empathy. And everyone in your org is responsible for understanding the users.…
Unlike other user interview and UX research tools, Marvin helps you talk to your customers and make sense of their feedback.…