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September 2024

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Top 10 Customer Experience Tools (Ranked and Reviewed)

Customer expectations are at an all-time high, with 88% of buyers claiming the experience a company provides is as important as the actual products or services. So, good customer service is no…

by Cari Murray
September 30, 2024
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Market Research Transcription: Types, Usage, and Tools

Our research customers have told us it can take 4 to 6 hours to transcribe one hour of an interview. No longer. Market research transcription disrupts how teams carry out their studies.…

by Krish Arora
September 20, 2024
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Qualitative Data Analysis: Methods, Tools, and FAQs Included

To create products and experiences that customers love, firms must develop user empathy. So how do they get into the minds of users? Qualitative Data Analysis. Without it, companies have a half-baked…

by Krish Arora
September 20, 2024
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7 Best Customer Insight Tools for Data Analysis (Compared)

Welcome to our ranking of the best customer insight tools for small businesses, enterprises, institutions, and UX teams. We talk with customers every day who ask the same questions: The truth is,…

by Roxanne Rosewood
September 20, 2024
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Qualitative Observation: Examples, Types, and Methods Explained

Want to understand what your customers really think and feel? Then you’re in the right place. We’re going to introduce you to qualitative observation. We’ll also cover the different types, benefits, and…

by Roxanne Rosewood
September 20, 2024
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Research Transcription Services: Benefits, Importance, and How to Choose

Conducting interviews and gathering insights from research is the fun part. Figuring out how to use all that data? Not so much. But that’s the reality of qualitative research: packed with valuable…

by Cari Murray
September 16, 2024
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How to Conduct Effective Customer Analysis (Tools Included)

If you don’t know what your customers want, how will you give it to them? Customer analysis solves this conundrum. A key component of business strategy, it helps companies truly understand their…

by Krish Arora
September 13, 2024
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Equafin Inc. 2025

Product Features

Qualitative Analysis
One Repository
Tagging & Notes
Survey Insights
AI Research Assistant

Solutions for

Product Design
Management Consulting
Startups

Other Features

Integrations
Security
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