Here at Marvin, our goal is to help you get closer to your customers. But that’s tough when customer knowledge is scattered across different apps and your insights have to fight for attention.
How can you increase your team’s influence and make sure the right people get the right information at the right time?
This summer, we’ve focused our updates on solving that exact problem.
Let’s dive in!
Connect Your Knowledge Base: Introducing the SharePoint Integration
Ever feel like critical user feedback is locked away in different SharePoint folders, completely disconnected from your research projects? We’re breaking down that wall.
Our brand-new SharePoint integration lets you effortlessly pull interviews, usability studies, and any other documents into your Marvin repository. Just a few clicks, and that siloed information becomes part of your central knowledge base.
The Difference it Makes
This isn’t just about importing files — it’s about creating a single source of truth. When your research data lives alongside documents from sales, marketing, and product, everyone is working with the same information.
By adding more data points from your Microsoft database, you enrich your analysis and get more detailed insights from Marvin’s Ask AI and Deep Research. This breaks down departmental barriers and empowers your entire organization to build a richer, more unified understanding of your customers.
Answer the “Why” Behind Your Surveys with Ask AI
You’ve got a ton of survey data, but your stakeholders keep asking, “So what does this actually mean?” Answering that question used to mean hours of manually cross-referencing open-ended feedback with quantitative scores.
Not anymore. We’ve supercharged our survey analysis. Now, when you run Ask AI on surveys, Marvin draws from all survey responses, both quantitative and qualitative, to give you in-depth answers in seconds.
The Difference it Makes
This empowers you to bridge the gap between “what” and “why.” You can now instantly connect quantitative trends with qualitative feedback.
Imagine your product manager asking, “Can you show me what users who gave us a low NPS score are saying about our onboarding?” You can now answer that instantly.
Ask Marvin to summarize takeaways or list the top feature requests from a specific customer segment. This allows your entire team to make more confident, data-informed decisions without hours of manual work.
Your New Command Center: The Table View in Analyze
Ready to feel like you have superpowers during analysis? We’ve built you a new command center. Introducing the table view on the Analyze tab, a streamlined, powerful table where you can see, sort, and edit all your note details in one place.
It’s designed for speed and clarity, putting all the context you need right at your fingertips.
The Difference it Makes
The faster you can move from raw data to clear insights, the faster your organization can act. The table view dramatically speeds up the entire analysis process. It empowers your team to uncover patterns more efficiently. You can even find and attach labels with AI directly from the table, making your workflow more efficient than ever.
With the new table view, you can deliver insights sooner, shorten development cycles, and help the business stay agile.
More Power-Ups to Amplify Research Impact
And that’s not all! We’ve shipped a ton of other enhancements to streamline your work, expand your research capacity, and boost your influence.
Find & Attach Labels with AI
Tired of manual tagging? Marvin can now scan thousands of notes and suggest relevant labels from your project. Create a consistent language for your research without having to spend hours manually tagging. This massive time-saver ensures your data is consistently categorized, speeding up your analysis and making it easier to collaborate with other researchers.
A More Powerful AI Moderated Interviewer
We’ve upgraded our AI Moderated Interviewer to give you even more control and get more targeted insights from anywhere in the world. You can now set specific probing levels for each question. Add research goals to help the AI have more natural and insightful conversations. You can even redirect participants to your website when the interview is over.
Connect Multiple Intercom Workspaces
Connect the front lines with your product team. You can now pull in support tickets from all your Intercom workspaces, ensuring no customer conversation gets missed. Use Ask AI to instantly spot trends and recurring issues, closing the loop between support and product development.
Curate Your Slack Updates
Get insights out of the repository and into the tools your team already uses. Route automated summaries and reports from specific Marvin projects directly to the relevant Slack channels. This keeps stakeholders informed in real-time and makes research a visible, active part of their daily workflow.
Pin Important Reports in Discover
Make your team’s most critical work impossible to ignore. Admins can now pin key Insight reports to the top of the Discover Research page, guiding the entire organization to the findings that matter most.
Ready to Dive Deeper?
At the end of the day, these updates are about one thing: helping your team make a bigger impact. We build Marvin based on your feedback, and we’re dedicated to making your work faster, more collaborative, and more influential.
Go ahead and explore these new capabilities! We can’t wait to see what you uncover. As always, if you have questions or feedback, you can always reach us at [email protected].
If you’re new to Marvin, welcome! Book a free, personalized demo to see how we can help your team scale its impact.
Happy Researching!
